We are a nonprofit community mental health center whose mission is to ensure all members of our community have an opportunity to achieve their highest potential for living satisfying, productive, and valued lives.

We are dedicated to developing, organizing and efficiently utilizing resources to plan and provide quality mental health, developmental delay/intellectual disability, and substance use disorder services. We believe all persons should be afforded the opportunity to access community resources.

Persons with mental illness, developmental delay/intellectual disability, and substance use disorder are often devalued. They are segregated from living in the acceptable residence of their choice and from productive participation with their family and friends.

The efforts of Cumberland River Behavioral Health and our associated agencies is focused on empowering individuals to make decisions, preserve friendships, increase family involvement, integrate into the community, live satisfying lives, and to be employed in meaningful activities which are challenging and rewarding.

Cumberland River Behavioral Health is dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle, and Whitley counties.

Equal Opportunity Employment
Cumberland River Behavioral Health, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit based factors. In addition to federal law requirements, Cumberland River Behavioral Health, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ACT Mental Health Professional

Barbourville, KY

Full Time

Cumberland River Behavioral Health, Inc.

Mid Level

Job Title: Mental Health Professional/Case Manager

Qualifications: Post-secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illnesses. Must be licensed or certified to work in the fields, abide by a code of ethnical and practice standards, and be committed to the process of lifetime knowledge and skill development. People with master’s or doctoral degrees in nursing, social work, rehabilitation counseling, or psychology are eligible as are registered occupational therapists. Must pass criminal background check, drug test, and have a clear driving record.

Hours: Monday through Friday 8:00 am until 4:30 pm. Other times may be required with the job or adjusted by your supervisor.

This position reports directly to the ACT Team Leader and/or Program Director.

Summary of Job Duties: This member of the ACT multidisciplinary team has training in one of the mental health professions (e.g., nursing, social work, rehabilitation counseling, or psychology) and clinical skill and experience to assess plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses under the clinical supervision of the team leader and the psychiatrist. Functions as a clinical member of the multidisciplinary team and provides team and provides treatment, rehabilitation, and support services or may be designated by the team leader to function as the lead mental health professional, lead registered nurse, a team vocational specialist, or substance use specialist.

Essential Duties and Responsibilities:

Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment team.
Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with the client and the ITT.
Provide individual supportive therapy, psychotherapy, and symptom management, ensuring immediate changes are made in the treatment plans as clients’ needs change, educate and support clients’ families, and advocating for clients’ rights and preferences.
Conduct comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management); and family structure and relationships.
Acts as liaison and consult with community agencies and families to maintain coordination in the treatment process.
Perform shift management in coordination with other ACT shift managers according to established policies and procedures.
Provide on-call crisis intervention covering nighttime hours and serve as a backup to evening and weekend staff.
Document client progress to maintain a permanent record of client activity according to established methods and procedures.
Provide treatment, rehabilitation, and support services, with some interventions directed or performed by staff with specialty training and skills (e.g., vocational specialists).
Take the lead role or participate in providing substance use and treatment services.

Psychiatric Treatment and Dual Diagnosis Substance Abuse Services

Provide ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment.
Make appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to change in mental status or behavior which put clients at risk (e.g., suicidality).
Provide symptom education to enable clients to identify their mental illness symptoms.
Provide direct clinical services including individual supportive therapy and psychotherapy to clients on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced with medication and to promote growth and development by assisting clients to adapt to and cope with internal and external stresses.
Provide individual and group treatment in the office and in community settings in a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has client-determined goals.
Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment self-help programs (e.g., Alcoholics Anonymous, Narcotics Anonymous), outpatient services, and residential facilities.
Take a lead role or participate in the provision of rehabilitation services.

Structuring Time and Employment

Provide individual vocational-supportive counseling to enable clients to identify vocational strengths and problems, establish vocational or career goals and plans to reach them, and recognize and target symptoms of mental illness that interfere with work.
Plan and provide work-related supportive services, such as assistance with grooming and personal hygiene, securing of appropriate clothing, wake-up calls, and transportation.
Teach job-seeking skills.
Develop individualized jobs based on clients’ needs, abilities, and interests.
Conduct on-the-job performance assessments and evaluations, regular work review sessions with clients and their employers, on-the-job support, and crisis-assistance contacts.
Perform job coaching, problem solving, and support on and off the job site.
Coordinate with state vocational rehabilitation and other employment services.
Provide benefits counseling (e.g., Supplemental Security Income (SSI), veterans benefits.

Activities of Daily Living Services

Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision (e.g., prompts, assignments, monitoring, encouragement), and environmental adaptations to assist clients with activities of daily living.
Assist clients to find and maintain a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating, and procuring necessities (e.g., telephone, furnishings, and linens).
Assist and support clients to carry out personal hygiene and grooming tasks.
Provide nutrition education and assistance with meal planning, grocery shopping, and food preparation.
Assist and support clients to perform household activities, including house cleaning and laundry.
Ensure that clients have adequate financial support (e.g., help to gain employment or apply for entitlements).
Teach money-management skills (e.g., budgeting and bill paying) and assist clients in accessing financial services (e.g., professional financial counseling, emergency loan sources).
Help clients to access reliable transportation (e.g., obtain a driver’s license and car, arrange for cabs, access bus line, find rides).
Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required.

Social and Interpersonal Relationships and Leisure Time

Provide individual supportive therapy (e.g., problem solving, role-playing, modeling, and support), social skills development, and assertiveness training to increase client social and interpersonal activities in community settings.
Plan, structure, and prompt social and leisure –time activities on evenings, weekends and holidays.
Provide side-by-side support and coaching to help clients socialize (e.g., going with a client to a basketball game, coaching, and supporting a client before he or she goes to a family reunion).
Organize and lead individual and group social and recreational activities to structure clients’ time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support.

Support

Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help clients obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., SSI, SSDI and veterans’ benefits) or housing subsidies (e.g. Hud Section 8); supported housing (e.g., adult foster care; paid roommates, meals brought in for those who need it); money-management services (e.g., payeeships); and transportation.
Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences, work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Skills and competence to establish supportive trusting relationships with persons with severe and persistent illnesses mental illnesses and respect for client rights and personal preferences in treatment are essential. Must have a valid driver’s license for the state in which the program operates.

Required Job Skills:

Oral and written communication skills
Interpersonal skills
Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation.
Ability to complete record keeping in a timely fashion
Ability to formulate treatment objectives for the person served.
Ability to get along with diverse personalities and maintain effective working relationships.
Ability to work well with people of all races, backgrounds, and needs.
Knowledgeable of the Behavioral Health Concepts and how to incorporate concepts into practical application.

Additional Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable the individual with disabilities to perform the essential functions.

Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds.
Possess a valid Driver’s License and maintain a safe driving record if required for job performance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location or placed at a Residential Program.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

Hours of work are structured 7.5 to 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
All staff is required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens.
All new staff must attend training regarding handling physical, verbal threats, acts of violence, or other escalating and potential dangerous situations including when police need to be summoned.

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