We are a nonprofit community mental health center whose mission is to ensure all members of our community have an opportunity to achieve their highest potential for living satisfying, productive, and valued lives.

We are dedicated to developing, organizing and efficiently utilizing resources to plan and provide quality mental health, developmental delay/intellectual disability, and substance use disorder services. We believe all persons should be afforded the opportunity to access community resources.

Persons with mental illness, developmental delay/intellectual disability, and substance use disorder are often devalued. They are segregated from living in the acceptable residence of their choice and from productive participation with their family and friends.

The efforts of Cumberland River Behavioral Health and our associated agencies is focused on empowering individuals to make decisions, preserve friendships, increase family involvement, integrate into the community, live satisfying lives, and to be employed in meaningful activities which are challenging and rewarding.

Cumberland River Behavioral Health is dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle, and Whitley counties.

Equal Opportunity Employment
Cumberland River Behavioral Health, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit based factors. In addition to federal law requirements, Cumberland River Behavioral Health, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Care Coordinator

Mt. Vernon, KY

Full Time

Cumberland River Behavioral Health, Inc.

Experienced

Job Title: Care Coordinator

Qualifications: Bachelor’s degree in Psychology, Sociology, Human Services or Nursing. Experience working in healthcare customer service is preferred. Submit to and pass a criminal background check and drug screening.

Hours: Work hours are structured in 7.5 hour blocks per day, totaling 37.5 hours per week. Schedules may be adjusted to accommodate irregular or flexible hours as required by agency needs.

This position reports directly to the Executive Director

Summary of Job Duties: The Care Coordinator is a member of a multi-disciplinary team responsible for providing services to adults, children and families presenting for services. The Care Coordinator is to assist helping the person gain access to medical, psychiatric, social, educational and other support services.

Essential Duties and Responsibilities:
Include the following:

Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services.
Identify client needs and assist in engaging community resources to promote wellness and recovery and overcome barriers to accessing needed services.
Respond to emergency situations in a timely fashion.
Maintain ongoing communication with referring providers, particularly state hospital system.
Provide warm hand off when CCBHC clients are referred to a partnering provider.
Provide crisis assistance to the consumer and coordinate any needed service.
Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.
Other duties may be assigned.

Required Job Skills:

Oral and Written Communication Skills
Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or a crisis
Ability to work effectively with diverse personalities and to build and maintain positive working relationships with individuals of all races, backgrounds and needs
Knowledgeable of Behavioral Health Concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental illness

Additional Responsibilities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions.

Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds
Possess a valid Kentucky Driver’s License and maintain a safe driving record if required for job performance.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, maybe off-site from normal office location or placed at a Residential Program.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. Annual infection control training required.
All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations.
Local, regional and state travel required on a regular basis. Active, in force driver’s license required.

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