We are a nonprofit community mental health center whose mission is to ensure all members of our community have an opportunity to achieve their highest potential for living satisfying, productive, and valued lives.

We are dedicated to developing, organizing and efficiently utilizing resources to plan and provide quality mental health, developmental delay/intellectual disability, and substance use disorder services. We believe all persons should be afforded the opportunity to access community resources.

Persons with mental illness, developmental delay/intellectual disability, and substance use disorder are often devalued. They are segregated from living in the acceptable residence of their choice and from productive participation with their family and friends.

The efforts of Cumberland River Behavioral Health and our associated agencies is focused on empowering individuals to make decisions, preserve friendships, increase family involvement, integrate into the community, live satisfying lives, and to be employed in meaningful activities which are challenging and rewarding.

Cumberland River Behavioral Health is dedicated to planning and providing quality mental health, developmental and intellectual disabilities, and substance use services in our eight county service area, including Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle, and Whitley counties.

Equal Opportunity Employment
Cumberland River Behavioral Health, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other non-merit based factors. In addition to federal law requirements, Cumberland River Behavioral Health, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PDS Support Broker

Williamsburg, KY

Full Time

Cumberland River Behavioral Health, Inc.

Entry Level

Job Title: Support Broker

Qualifications: Requires Minimum of BS in Human Services (Psychology, Sociology, Social Work, Special Education, or a field relevant to Human Services)

Hours: Monday through Friday 8:00 am until 4:30 pm. Other times may be required with the job.

This position reports directly to the PDS Director.

Summary of Job Duties: The Support Broker is the Case Manager for the Participant Directed Services within the 1915c waivers and may be Full or Part time with on call responsibilities. The participant is in charge of determining available services, scheduling, employing, budgeting and evaluating the usefulness of the services. They will train, provide technical assistance, answer questions, coordinate services and community resources, monitor service provision and assist in developing a person centered plan of care (POC) including as emergency back-up plan, support spending plan and budget. The Support Broker will ensure the participant’s health, safety and welfare by making face-to-face home visits, criminal background checks on potential PDS employees, and verifying Medicaid eligibility status.

Essential Duties and Responsibilities:

Include the following:

Working with an individual and others identified by the individual as their team to develop an Individual Plan of Care (POC) budget and spending plan, and emergency backup plan.
Utilize a person-centered planning approach to identify and implement all supports needed/wanted by the individual.
Maximum caseload of 40 PDS clients
Provide any needed assistance to a PDS participant with any aspect of PDS or blended services (i.e., recruiting/hiring/managing PDS providers, completing and submitting required forms.)
Coordinate all services.
Monitor a participant’s health, safety and welfare.
Provide a monthly face-to face home visit.
Be available 24 hours per day, 7 days per week, including holidays.
Document each contact with the participant or on behalf of the participant and the progress towards outcomes/goals
Resolve issues related to unmet consumer needs and/or health and safety are being jeopardized or funds in the consumer’s budget are not being utilized per the POC
Each staff person has a legal responsibility to report any form of abuse (physical, emotional, sexual), neglect or exploitation
Other duties as assigned

Required Job Skills:

Complete training requirements within specified time frames per SCL/MPW Waivers, DDID standards and procedures
Comply with agency policies and procedures, SCL/MPW regulations, DDID standards and procedures , JCAHO
Valid driver’s license and no moving violations on driving record
Clear Background Checks
Valid Social Security number or valid work permit if not a US Citizen
TB Risk Assessment Completed within 7 days of hire
Negative drug test
Read, adhere to and promote the MR/DD Vision Statement
Oral and Written Communication Skills
Interpersonal Skills
Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
Ability to complete record keeping in a timely fashion
Ability to get along with diverse personalities and maintain effective working relationships
Ability to work well with people of all races, backgrounds and needs

Additional Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions.

Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds
Possess a valid Driver’s License and maintain a safe driving record if required for job performance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens.
All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.
Must be certified in Cardiopulmonary Resuscitation with one month of employment and maintain the certification if providing direct care.

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